“The Tongue Tied Interpreting Service was used by the Lewisham Hospital NHS Trust between July 2000 and May 2005. During that time they supplied us with a range of 50 different languages, many of which were minority languages, and including British Sign Language. Our usage of interpreters for University Hospital Lewisham averaged around 3500 contacts per year, around two thirds of these being supplied by Tongue Tied.
The quality of service we experienced from this company was exemplary with excellent response times, often at very short notice, and a considerable amount of understanding and sensitivity with respect to clinical situations and issues. Patients and health professionals alike had nothing but praise for the interpreters and booking staff supplied by Tongue Tied. In the five years of our use of the company we had only two complaints from patients and non from the health professionals using the service.
As interpreting services manager for University Hospital Lewisham, I can unreservedly recommend this company.”Gwen Guthrie (Mrs) MSc, FIBMS, CSi - Interpreting Services Manager
The Lewisham Hospital NHS Trust